ORIGIN PC SUPPORT

ORIGIN PC is facing a seasonal increase in support inquiries by both email and phone. The crew are working as quickly as possible to provide everyone with timely assistance, but there may be some delays in responses as we work to provide excellent service to each customer. Please do not create multiple tickets for your issue and use your original ticket number on all communication, as multiple tickets and multiple communication threads can slow down our response times. We ask for your patience during these difficult times and apologize for any inconvenience.

If you are concerned about whether your product’s warranty period or web-store return window will expire while waiting for a response, rest assured that Origin PC will honor your request based on when you initially started your ticket. To expedite your ticket’s handling, please be sure to provide a photo of your product’s part number and serial number. If you do not know where this is, you can find out by checking this article:[Find a Serial Number or Lot Code]

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RMA AND ORDER SHIPPING STATUS

If you want to know the status of a RMA (warranty exchange), you can use a special search tool here:

[Track Orders or Warranty Replacements]

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Please note that support is only available in English.

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SUBMIT A TICKET BELOW